To Contact Us:
For phone support from
9am-5pm, M-F, Pacific Time,
please call: (800) 576-5055
or
E-mail us 24/7: info@screen-shade.com
Email response may take up to a week.
Product Returns:
If you are not completely satisfied with your Screen-Shade, you may return
it within 30 days for a full refund of the purchase price (minus shipping), provided that the Screen-Shade is in new, resellable condition.
Returns must be accompanied by an MRA (call or email us for this
Merchandise Return Authorization number). Your invoice number and date of invoice
will be required to obtain an MRA. The shipping address for returns will be
provided with your MRA. We are not responsible for returned product that gets lost in
transit, so we strongly recommend that you use a shipping service that
is insured and/or features package tracking.